Terms of Service

These Terms of Service (“Terms”) govern your access to and use of ProQfit, including our website and application (together, the “Service”), provided by Xenotix Labs Private Limited (“Xenotix Labs”, “we”, “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Acceptance

If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and “you” refers to that organisation. If you do not agree, do not use the Service.

2. Definitions

• “Customer” / “you” — the person or organisation that registers to use the Service.
• “Workspace” — an isolated tenant environment in which you store and manage your data.
• “Customer Data” — the data you submit to or collect through the Service, including leads captured from Meta.
• “Meta” — Meta Platforms, Inc. and its services, including Facebook and Instagram.

3. Eligibility & accounts

You must be at least 18 years old and capable of forming a binding contract. You are responsible for your account credentials, for all activity under your account, and for the users you invite to your Workspace. Keep your credentials secure and notify us of any unauthorised use.

4. Acceptable use

You agree not to:

• Use the Service to violate any law or the rights of others;
• Send spam or unlawful, misleading or unsolicited communications;
• Upload malware, or attempt to disrupt, probe or gain unauthorised access to the Service;
• Reverse engineer, resell or copy the Service except as permitted by law;
• Use the Service to collect or process data without a lawful basis and appropriate consent.

5. Your data & consent

As between you and us, you own your Customer Data. You grant us a limited licence to host, process and transmit it solely to provide and support the Service. You are the controller of your Customer Data and we act as your processor, handling it on your instructions and consistent with our Privacy Policy.

You are responsible for having all necessary rights, notices and consents to collect and process the leads and personal data you bring into the Service — including consent obtained through your Meta lead forms — and for complying with applicable data-protection and marketing laws.

6. Meta integration

The Service integrates with Meta through Meta’s APIs. Your use of the Meta integration is also subject to Meta’s own terms and policies. Meta may change, limit or discontinue its APIs at any time, which may affect the integration; we are not responsible for changes made by Meta. ProQfit and Xenotix Labs are independent and are not affiliated with, endorsed by, or sponsored by Meta.

7. AI features

The Service can generate drafts — such as proposals and agreements — using AI. AI output may be inaccurate or incomplete. You must review and verify all AI-generated content before relying on or sending it. AI-generated documents are drafts, not legal advice; you are responsible for obtaining your own legal review where appropriate.

8. Fees

Paid plans are billed as described at the time of purchase. Unless stated otherwise, fees are exclusive of taxes, are payable in advance, and are non-refundable except where required by law.

9. Intellectual property

We and our licensors own all rights in the Service, including its software, design and trademarks. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service. We may use aggregated, de-identified data to operate and improve the Service.

10. Confidentiality

Each party may access the other’s confidential information and agrees to protect it and use it only to perform under these Terms, except where disclosure is required by law.

11. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure or error-free.

12. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to the Service will not exceed the amount specified in your order or, if none, a capped amount set out below.

13. Indemnity

You will defend and indemnify us against claims arising from your Customer Data, your use of the Service, or your breach of these Terms or applicable law, including claims relating to the leads and personal data you collect.

14. Term & termination

These Terms apply while you use the Service. You may stop using the Service and delete your account at any time (see Data Deletion). We may suspend or terminate access if you breach these Terms or to protect the Service. On termination, your right to use the Service ends; you may export your Customer Data before deletion as described in our Privacy Policy.

15. Changes

We may update these Terms from time to time. We will update the “last updated” date and, for material changes, provide reasonable notice. Continued use after changes take effect means you accept the updated Terms.

16. Governing law & disputes

These Terms are governed by the laws of India. Subject to the arbitration provision below, the courts at the courts at Ghaziabad, Uttar Pradesh, India have exclusive jurisdiction. Any dispute that cannot be resolved amicably will be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated at Ghaziabad, Uttar Pradesh, conducted in English by a sole arbitrator.

17. Contact

Questions about these Terms? Contact Xenotix Labs Private Limited at leadgeneration@xenotixlabs.com, Khasra No. 96, Sikera Road, Industrial Area, Modinagar, Uttar Pradesh 201204, India.