Data Deletion Instructions

Fastest way. Email leadgeneration@xenotixlabs.com with the subject “Data Deletion Request” from the email address on your account. We’ll verify and delete your data as described below.

Ways to delete your data

There are two ways to have your ProQfit data deleted. Both result in the permanent removal of your personal data, subject to the limited legal exceptions noted under What gets deleted.

Option 1 — Delete in the app

Sign in to ProQfit.
To remove individual records, open a lead or deal and choose Delete.
To close your account and delete your workspace, go to Settings → Account → Delete workspace and confirm.

Requires confirmation. Confirm the exact in-app path for record deletion and workspace/account deletion once the ProQfit app UI is finalised, and update the steps above to match.

Option 2 — Request deletion by email

Email leadgeneration@xenotixlabs.com with the subject “Data Deletion Request”. To help us verify and locate your data, please include:

The email address associated with your ProQfit account.
Your workspace or company name.
Whether you want to delete specific records or your entire account.

Please send the request from the email address on your account, or we may ask you to verify your identity before we proceed.

Revoke ProQfit’s access to Meta

Deleting your data and revoking access are separate actions. To stop ProQfit from receiving any new leads from Meta:

In ProQfit, open your workspace settings and disconnect the Meta integration; or
In Facebook, go to Settings & Privacy → Settings → Business Integrations, select ProQfit, and choose Remove.

Revoking access stops future capture; use one of the options above to delete data already stored.

What gets deleted

When you delete your account, we remove:

Your account and profile details.
Leads captured from your Meta Lead Ads, including their form responses.
Your contacts, deals, pipeline data, notes, tasks and activity history.
Documents generated in ProQfit, such as proposals and agreements.

We may retain a limited amount of information where the law requires it (for example, invoices for tax and accounting), and we purge deleted data from routine backups within our standard backup cycle.

If you filled in a lead form (and you’re not a ProQfit customer)

If you submitted your details in a Facebook or Instagram lead form and a business is using ProQfit to manage that enquiry, that business controls your data. Please contact them directly to have it changed or deleted. If you’re not sure who they are, email us at leadgeneration@xenotixlabs.com and we’ll help route your request to the right business.

Timeline & confirmation

We action verified deletion requests promptly and confirm by email once complete. Data may persist in encrypted backups for a short period before those backups rotate.

Requires confirmation. State a specific deletion timeline (for example, “within 30 days of a verified request”) and the backup-rotation window.

For Meta App Review

This page serves as ProQfit’s Data Deletion Instructions URL. Its public address is https://proqfit.xenotixlabs.com/data-deletion. Businesses and individuals can use the steps above to request deletion of data ProQfit received through the Meta APIs.

Requires confirmation. If Meta requires a programmatic Data Deletion Request Callback endpoint (rather than instructions), implement that endpoint in the ProQfit backend and register its URL in the Meta App settings. This static page provides the user-facing instructions that Meta also accepts.

Questions about deletion or privacy? See our Privacy Policy or contact us.