Legal

Privacy Policy

This policy explains how ProQfit, a product of Xenotix Labs Private Limited, collects, uses, stores, shares, retains and deletes information — including information received from Meta (Facebook and Instagram).

Last updated August 15, 2026

In short. ProQfit helps businesses capture leads from their own Meta Lead Ads and manage them in a CRM. We use Meta data only to deliver and attribute your leads and to run the features you turn on. We don’t sell your data or use it for advertising. You can revoke ProQfit’s access from Meta and request deletion at any time — see Deleting your data.

1. Who we are

ProQfit (“ProQfit”, “we”, “us”, “our”) is a multi-tenant CRM operated by Xenotix Labs Private Limited (“Xenotix Labs”), a company incorporated in India. This policy applies to the ProQfit website and the ProQfit application.

You can reach us at leadgeneration@xenotixlabs.com or by post at our registered office: Khasra No. 96, Sikera Road, Industrial Area, Modinagar, Uttar Pradesh 201204, India.

2. Our role in your data (controller vs processor)

Your relationship with ProQfit determines how we handle your information:

  • When you use ProQfit to run your business (you connect your Meta account and capture leads into your workspace), you are the controller of the lead and customer data you collect, and ProQfit acts as a processor that handles that data on your instructions.
  • For your own account and our website (the details you give us to sign up, and how you use our site), ProQfit is the controller.

If you are an individual who submitted a lead form and want your information changed or removed, please contact the business that ran the ad (they control that data). We will help that business act on your request — see Your rights & choices.

3. Information we collect

a. Account & business information

Your name, work email, phone number, company name, role, workspace settings, and — if you subscribe to a paid plan — billing details processed by our payment provider.

b. Data you put into ProQfit

Leads, contacts, deals, notes, tasks, documents (such as proposals and agreements) and any files you upload while using the service.

c. Meta (Facebook & Instagram) data

When you connect your Meta account, we receive data through Meta’s official APIs so we can deliver your leads. This is described in detail in the next section.

d. Usage & device data

Log data such as IP address, browser type, pages viewed, and actions taken, plus cookies and similar technologies (see Cookie Policy). We use this to operate, secure and improve the service.

4. Meta (Facebook & Instagram) data — what we access and why

ProQfit integrates with Meta Lead Ads through the Meta Graph API. When you grant access, we may collect the following, solely to provide the features you enable:

  • Your Pages and connection. The Facebook Page(s) you choose to connect and the tokens needed to read lead data from them.
  • Lead Ad form responses (leadgen data). The answers people submit in your lead forms — typically full name, email address and phone number, plus any custom questions you added to the form.
  • Ad, form and campaign identifiers. Basic identifiers for the ad, form, campaign and Page so we can attribute each lead to its source.

What we do not do. ProQfit does not collect your Facebook or Instagram password, does not read your private messages, friends lists or personal profile activity, and does not post to your accounts. We do not use Meta data for advertising and we do not sell it.

Requires confirmation. The exact Meta permissions (scopes) ProQfit requests — for example leads_retrieval, pages_show_list, pages_read_engagement, pages_manage_metadata, business_management and any ads-read permission for attribution — must be finalised to match the app’s Meta App Review configuration and listed here before launch.

Meta Platform compliance. Our access to, use of, and transfer of information received from the Meta APIs adheres to the Meta Platform Terms and Developer Policies, including any limited-use requirements. We use Meta data only to provide and improve the ProQfit features you have enabled.

5. How we use information

  • Deliver leads from your Meta Lead Ads into your ProQfit workspace in real time.
  • Map lead fields, de-duplicate, assign to reps and attribute each lead to its source.
  • Run your pipeline: stages, reminders, follow-ups, notes and activity history.
  • Generate proposals and agreements from your deal details (see AI features).
  • Provide, secure, maintain, troubleshoot and improve the service.
  • Communicate with you about your account, support and service updates.
  • Process payments and prevent fraud or abuse.
  • Comply with law and enforce our Terms of Service.

6. AI features

ProQfit can draft proposals, agreements, summaries and follow-ups using AI. To do this, relevant deal details are processed to generate the document, which you then review and edit before use. You remain responsible for reviewing AI output before sending it. AI-generated agreements are drafts, not legal advice — see our Terms of Service.

Requires confirmation. Whether AI features use a third-party model provider (for example, an external AI API) as a sub-processor, and the assurance that your content is not used to train third-party models, should be confirmed and stated here.

7. How we share information

We do not sell your personal information. We share it only as follows:

  • Service providers (sub-processors) who help us run ProQfit — such as cloud hosting and databases, email/communication delivery, a payment processor, and (where enabled) an AI provider — under contracts that limit their use of the data.
  • Within your organisation — with the users you invite to your workspace, according to the roles you assign.
  • Legal reasons — to comply with law, respond to lawful requests, or protect the rights, safety and property of ProQfit, our users or the public.
  • Business transfers — in connection with a merger, acquisition or sale of assets, subject to this policy.
Requires confirmation. The specific list of sub-processors (hosting provider and region, payment provider, email/SMS/WhatsApp provider, AI provider) should be confirmed and published, and kept up to date.

8. Data retention

We keep personal information for as long as your account is active and as needed to provide the service. When you delete records, or when your account is closed, we delete or anonymise the associated personal data within a defined period, except where we must retain certain information to comply with legal, tax or accounting obligations, or to resolve disputes.

Requires confirmation. Confirm the exact retention periods — for example, deletion of workspace data within a set number of days after account termination (commonly 30–90 days), and the backup purge window — and state them here.

9. Security

We protect information using encryption in transit (HTTPS/TLS), role-based access controls, workspace isolation and other technical and organisational measures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We make no security or compliance representations beyond those set out in our written agreements.

10. Your rights & choices

Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may have the right to access, correct, update or delete your personal data, to withdraw consent, and to raise a grievance. To exercise these rights for your ProQfit account, email leadgeneration@xenotixlabs.com. We may need to verify your identity before acting on a request.

If your data was collected through a business’s lead form, that business is the controller; we will assist them in responding to your request.

11. Revoking ProQfit’s access to Meta

You can disconnect ProQfit from Meta at any time. This stops future lead capture:

Revoking access stops new leads from flowing in. To also delete data already stored, see below.

12. Deleting your data

You can request deletion of your data at any time. Full step-by-step instructions are on our Data Deletion page. In short, you can delete records in the app, or email leadgeneration@xenotixlabs.com with the subject “Data Deletion Request”, and we will delete your data as described there.

13. International transfers

We are based in India and may process information there or with service providers located in other countries. Where data is transferred across borders, we take steps to protect it consistent with this policy and applicable law.

Requires confirmation. Confirm the countries/regions where data is hosted and the safeguards used for any cross-border transfers.

14. Children

ProQfit is a business tool and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will remove it.

15. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

16. Changes to this policy

We may update this policy from time to time. We will change the “last updated” date above and, for material changes, provide additional notice where appropriate.

17. Grievance & contact

For any privacy question, request or complaint, contact us at leadgeneration@xenotixlabs.com. We aim to respond within a reasonable time. We usually reply within 4 business hours.

Grievance Officer (India — DPDP Act, 2023): [CONFIRM: Grievance Officer name], Xenotix Labs Private Limited, Khasra No. 96, Sikera Road, Industrial Area, Modinagar, Uttar Pradesh 201204, India. Email: leadgeneration@xenotixlabs.com.

Requires confirmation. Appoint and name a Grievance Officer / Data Protection contact, and confirm the registered legal name, CIN and address shown across these policies.